Buying and selling safely
Most people on townsyville are your neighbours. A few simple habits keep it that way.
Keep the conversation on townsyville
Messages, offers and collection arrangements all happen here. If someone asks to move to WhatsApp or text, or wants you to pay up front by bank transfer before seeing the item, treat it as a warning sign.
That's why townsyville blocks messages that contain phone numbers, email addresses or links.
Collection
Private sellers never show their address publicly. When you agree a deal, the seller shares collection details with you privately inside townsyville. You can only see them while the deal is active, and we erase the address 30 days after the collection arrangement ends.
See the item before you pay. If something doesn't match the listing, you don't have to go ahead.
Bring someone with you for larger items, and arrange a sensible time in daylight where you can.
If something feels wrong
Use Report on the listing, member or conversation. You can also block someone — any reservation between you is cancelled straight away.
Last updated 30 October 2026